FAQs

Frequently Asked Questions (FAQs)

1. What types of products does Istalio offer?

   • Istalio offers a wide range of innovative and practical products designed for everyday use, including kitchen gadgets, home organization tools, tech accessories, seasonal essentials, and more. We are adding new products all the time to meet your needs.

2. How can I place an order on your website?

   • To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

3. What is your return policy?

   • We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, please contact our customer service team to initiate a return or exchange.

4. What warranties do I have?

   • We believe in quality, so of course we offer a one-year warranty on all our products. Should you have any issues, reach out to us using the contact form and we’ll get back to you as soon as possible.

5. Do you offer international shipping?

   • Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on your location. Please check our shipping policy page for more details.

6. How long will it take for my order to arrive?

   • Orders typically arrive within 7-14 days. To keep prices low and protect the environment, we ship our orders in bulk.

7. How can I contact customer support?

   • You can reach our customer support team through the contact form on our website. Our team is available to assist you with any questions or concerns you may have.

8. I have a promo code, how do I use it?

   • You can apply your promo code at checkout just before confirming your order. Simply enter the code in the designated field and the discount will be applied to your total.